Delight
Uncomplicate your service and promote a good experience with our multi-channel solution. With all the support that you will be able to offer using our platform, you will have more satisfied and willing customers to indicate your brand!
Do not waste time checking all digital contact points of your company, connect them to Huggy, and centralize all interactions to a single queue.
No one likes to keep moving through several sectors until get to the right person. With departmentalization it is possible to send your client to a specific sector, team or person.
Quickly access your customer’s history within the company. Armed with this data you can make better decisions and spare your customer from repeating information.
Quickly access your customer’s history within the company. Armed with this data you can make better decisions and spare your customer from repeating information.
From administrators, managers to agents: interact and notify your team. Make internal comments and chat with your team. This interaction will make all the difference in the management of your service!
From administrators, managers to agents: interact and notify your team. Make internal comments and chat with your team. This interaction will make all the difference in the management of your service!
Through the dashboard you can have access to data such as average customer satisfaction and volume of real-time attendance: day, week and month calls, number of unread messages, open and unanswered.
Through the dashboard you can have access to data such as average customer satisfaction and volume of real-time attendance: day, week and month calls, number of unread messages, open and unanswered.
Add the more than 1000 companies around the world who trust Huggy.Request access now or talk to our expert team.